These terms and conditions of purchase (“Purchase Terms”) apply to all purchases of any products. Or any of its subsidiaries or affiliates (“Soap Studio”) by you through soapstudio.com or any other web site of SOAP STUDIO that links to these Purchase Terms (the “Sites”).
These Purchase Terms are subject to change without prior written notice at any time, in SOAP STUDIO’s sole discretion. BY PLACING AN ORDER THROUGH THE SITES, YOU AGREE TO BE BOUND BY AND ACCEPT THE PURCHASE TERMS IN EFFECT AT THE TIME OF SUCH ORDER. If you place an order on behalf of any entity, you represent and warrant that you are authorized to accept these Purchase Terms on that entity’s behalf. Any different or additional terms and conditions proposed by you during the purchase process (e.g., in your purchase order) or otherwise, are hereby rejected. All sales are expressly conditioned upon your agreement to these Purchase Terms. Except for any License Agreement, these Purchase Terms represent the entire agreement of the parties and all proposals, negotiations, representations or agreements made or entered into prior to or contemporaneously with these Purchase Terms, whether verbal or written, are excluded.
Your use or purchase of certain Services requires the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THIS SITE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.
EXCEPT AS EXPRESSLY STATED TO THE CONTRARY IN A LICENSE AGREEMENT, THE LICENSES, PRODUCTS AND/OR SERVICES OFFERED THROUGH THIS SITE ARE NOT FOR USE OR PURCHASE BY GOVERNMENT OR MILITARY ENTITIES AND ANY SUCH USE IS STRICTLY PROHIBITED. YOU HEREBY REPRESENT AND WARRANT THAT YOU ARE NOT AN AIRLINE, AIR CARGO CARRIER OR GOVERNMENT OR MILITARY ENTITY. SOAP STUDIO RESERVES THE RIGHT TO IMMEDIATELY RESCIND OR TERMINATE ANY CONTRACT FORMED UNDER THESE PURCHASE TERMS IF SOAP STUDIO DISCOVERS THAT YOU ARE GOVERNMENT OR MILITARY ENTITY. Notwithstanding the preceding, these Purchase Terms will apply to Services and/or Software/Data that may be offered through the Sites by Soap Studio specifically for use or purchase by airlines, air cargo carriers or government or military entities.
If you have any questions regarding Soap Studio products or services or the Sites, please refer first to Contact Us.
Prices are subject to change without notice. Special prices may be limited to purchases from the Sites and quantities in stock. Prices are exclusive of sales, use, excise, value added or similar taxes and are subject to any price adjustment necessitated by SOAP STUDIO’s compliance with any act of government. Any tax or other governmental charge upon the production, sale, shipment or use of the product or service which SOAP STUDIO is required to pay or collect from you will be paid by you to SOAP STUDIO unless you furnish SOAP STUDIO with a tax exemption certificate or other documentation acceptable to the appropriate taxing authority. Changes in tariffs or shipping charges used in determining delivered prices that occur after the order and on or prior to the date the products are delivered to the carrier will be your responsibility. In such event, SOAP STUDIO will contact you and you will have an opportunity to confirm the order.
a. Customers outside Hong Kong
For shipments to a place located outside Hong Kong, the following applies: SOAP STUDIO will charge value added or similar taxes (“VAT”) of Germany or the destination country on all products and services delivered. The applicable tax rate will be charged and informed by country custom’s department and/or shipping company.
SOAP STUDIO reserves the right to accept payment in the form(s) it deems acceptable in its sole discretion.
You understand and agree that you will pay for deposit or full-payment as applicable:
a. Deposit Payment. a percentage of the full payment will be charged after the completion of online payment process . The date the charge is processed is determined by the SOAP STUDIO internal billing cycle. You understand that this authorization is not a one-time charge authorization, but is instead a recurring authorization to charge approved purchases until this authorization is withdrawn. You also understand that if there are any applicable bank charges for this automatic payment due to the relationship with your bank, you will be responsible for the payment of such charges and that any service fees or bank changes will not be deducted from payments to SOAP STUDIO.
b. Full payment. Customer are required to pay in full of the product, You understand that this authorization is a one-time charge authorization. You also understand that if there are any applicable bank charges for this automatic payment due to the relationship with your bank, you will be responsible for the payment of such charges and that any service fees or bank changes will not be deducted from payments to SOAP STUDIO.
2.2. RECEIPT OF NOTIFICATIONS, DISCLOSURES AND OTHER INFORMATION
By agreeing to deposit/ full charges, you consent to receive all notifications, disclosures and other information that SOAP STUDIO is required by law to provide or make available to its customers in writing via electronic mail. It is your responsibility to provide a valid email address and to update your email address and billing information thereafter. SOAP STUDIO is not responsible for failed notifications or disclosures due to an invalid or undeliverable email address, delivery address or incorrect billing information.
You will receive electronic notifications stating the transaction amount and date the charge was initiated against your credit card. All such notifications are sent electronically or printed statements will be issued. To cancel your authorization to receive electronic monthly notifications, please provide a written request to firstname.lastname@example.org, and include the customer number, customer name, billing address, telephone and e-mail address.
To update the e-mail address on your account, please provide a written request indicating the address change to email@example.com, and include the customer number, customer name, billing address, telephone, old e-mail address and new e-mail address. An e-mail will be sent to the new e-mail address confirming the update.
2.3. CHANGING AUTOMATIC RECURRING PAYMENT OPTION
In order to ensure that the credit card associated with your account is properly charged, you must update SOAP STUDIO with any changes to the credit card. To update your credit card for the monthly recurring payment, please contact SOAP STUDIO at firstname.lastname@example.org. Similarly, if you would like to make any changes regarding payment, for example, making a change from one credit card that was initially selected to another credit card, please contact SOAP STUDIO a Customer Service Representative at email@example.com
3. TERMS OF SHIPMENT; ACCEPTANCE
Prices shown do not include shipping charges. The applicable shipping charges will be displayed separately upon entering the checkout page before your final order confirmation. Shipping charges may vary depending on the selected goods and/or services, the selected destination country and the shipment method.
Your order will be deemed accepted by SOAP STUDIO at the time (a) the products are delivered to the carrier or (b) or the Services are made available to you by SOAP STUDIO. SOAP STUDIO endeavors to deliver all orders for in-stock items to the carrier for shipment within max 2-3 weeks, but it will not be responsible for any delay therefrom. SOAP STUDIO will endeavor to ship in accordance with shipment when placing the order. However, you grant SOAP STUDIO the right to substitute another carrier of equal or lesser cost to deliver the order. Shipping charges are subject to change, provided that if the actual shipping charge is more than the amount shown on the invoice.
3.1 Electronic Products and Services
Once you download an item from the Sites, it is your responsibility not to lose, destroy, or damage it; and to back up your electronic files. Some electronic content may be large, and significant data charges may result from delivery of such content over a data connection. All data charges from your Internet provider or data carrier are your responsibility. Certain electronic products and services require compatible devices, Internet access, and certain software (fees may apply); may require periodic updates; and may be affected by the performance of these factors. High-speed Internet access is strongly recommended. You agree that meeting these requirements, which may change from time to time, is your responsibility.
4. RETURN AND POLICY
Products purchased through the Sites may only be returned in accordance with SOAP STUDIO’s Returns and Cancellations Policy, all sales are final. To initiate a return, please send to firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) for all returns. All returns must cause by missing parts, physical and/or electronic damage of the product (malfunctions, abnormal reaction…etc), costumers must inform our customer service about the reasons within 24 hours of receiving the product to initiate return, photo and delivery notes may require during the process. Soap Studio will responsible for the shipping and delivery charges of the return and exchange trips, no refunds will be made, all sales are final. it is your responsibility not to lose, destroy, or damage the product; Certain electronic products and services require compatible devices, Internet access, and certain software; may require periodic updates; and may be affected by the performance of these factors. You agree that meeting these requirements, which may change from time to time, is your responsibility. 6 months of warranty may apply to electronic parts, all shipping and delivery costs are not included. After the warranty expired, repairing charges will be charged which varies by the damaging level and area.
5. REGISTRATION; YOUR ACCOUNT
When you purchase from SOAP STUDIO, an account will be created for you as part of the checkout process. You agree to provide accurate, current and complete information about you as may be prompted by any registration forms on the Sites (“Registration Data”) and to maintain the security of your password and identification. You further agree to maintain and promptly update the Registration Data, and any other information you provide to SOAP STUDIO, to keep it accurate, current and complete. You are entirely responsible for any and all activities that occur under your account. You agree to notify SOAP STUDIO immediately of any unauthorized use of your account or any other breach of security. SOAP STUDIO will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge, or someone’s otherwise unauthorized use of your account and/or account information. You may not use anyone else’s account at any time. Certain information may be requested from you through the Sites specifically in connection with SOAP STUDIO’s provision of certain Services to you. By submitting such information, you grant SOAP STUDIO the right to use such information in support of its provision of the Services. You agree to provide accurate, current and complete information and SOAP STUDIO disclaims all responsibility for claims arising from the information supplied by you. Such information remains the property of its owner.
In the event that any term or provision of these Purchase Terms is held to be invalid or unenforceable, the remaining provisions will not be affected thereby and each remaining term and provision of these Purchase Terms will continue in full force and effect to the fullest extent permitted by law.
7. PRODUCT AVAILABILITY
SOAP STUDIO may revise or discontinue products at any time without prior notice, and products may become unavailable even after an order is placed. IF A PRODUCT BECOMES UNAVAILABLE FOLLOWING A TRANSACTION BUT PRIOR TO DELIVERY OR DOWNLOAD, YOUR SOLE REMEDY IS A REFUND. Pre-order is an order placed for an item which has not yet been released. Pre-orders allow consumers to guarantee immediate shipment on release. Some of the pre-order programs require customers to pay in full, some are required to pay in proportion of the total amount. customers are fully understood and agreed to such policy before any electronic transaction being made.
8. FORCE MAJEURE
SOAP STUDIO will not be liable for any failure to perform its obligations under these Purchase Terms resulting directly or indirectly from or contributed to by any acts of God, acts of civil or military authority, priorities, fire, strikes or other labor disputes, accidents, floods, epidemics, war, riot, delays in transportation, terrorism, lack of or inability to obtain raw materials, components, labor, fuel or supplies, or other circumstances beyond SOAP STUDIO’s reasonable control.
You will indemnify and hold harmless SOAP STUDIO, its licencors, contractors, subcontractors, agents, service providers, and consultants, from and against all claims and liabilities (including claims by third parties) and costs and expenses (including attorneys’ fees) incident thereto or incident to successfully establishing the right to indemnification, for injury to or death of any person or persons, including your employees but not employees of SOAP STUDIO, or for loss of or damage to any property, including without limitation any vessel or aircraft, arising out of or in any way relating to the use or inability to use the products and services purchased from SOAP STUDIO; including without limitation claims relating to any allegation that you or your personnel have not been properly or adequately trained; or the use of any hazardous materials, or any other things provided to or accessed by you via the Sites, whether or not arising in strict liability or tort or occasioned by the negligence of SOAP STUDIO. For purposes of this Section, the term “SOAP STUDIO” includes SOAP STUDIO Company Limited, its parent company, their respective parents, affiliates, and the assignees of each, and their respective directors, officers, employees and agents. Your obligations under this indemnity will survive the termination or cancellation of your account or of your use of the products, Sites, or Services.
10. GOVERNING LAW AND VENUE
These Purchase Terms will be interpreted under and governed by the laws of the Hong Kong (SAR) Government. Without recourse to choice of law statutes or principles that would otherwise result in the application of the law of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods will not apply. You agree that any action at law or in equity arising out of or relating to these Purchase Terms will be filed only in the Hong Kong or federal courts located in Hong Kong, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Purchase Terms.
11. EXPORT COMPLIANCE
You are responsible for your compliance with any applicable export control restrictions, laws and regulations as may be modified from time to time, imposed by the government of Hong Kong, and if applicable, other countries. You will not attempt to, or knowingly export, as whole sale or re-export any of the products or services purchased from SOAP STUDIO to any country, third party or national thereof that is prohibited from obtaining such products or services, either directly or indirectly through your affiliates, licensees or subsidiaries.