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Please complete the following form to activate your product warranty service

Please complete and submit the following form to Soap Studio within 14 days of your purchase in order to activiate the product warranty service. Please examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem in the issue reporting form below within 48 hours of your delivery. A signed delivery receipt, without submission of the form below within 48 hours represents your acceptance of the complete order in perfect conditions.

Your Personal Information
Name:
VIP Number:
Email:
Country:
Your Order Info:
Order Number:
Your Documents:
Please submit soft copies of the following documents in order to initiate the returning system
Delivery Note:
Offical Receipt:
Damaging:
Please select:
Description:
File Upload:


If you have any question regarding our product warranty, please contact our Customer Serive Deaprtment via:

cs@soapstudio.com

For special requests, please contact cs@soapstudio.com